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Whitepapers

2023 U.S. Call Center Saturation Report
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2023 Call Center
Location Trends Report
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Considering Mexico as a Solution to the Supply Chain Crisis
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2022 U.S. Minimum
Wage Report
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2022 Economic Incentives
U.S. Market Report
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2022 Call Center
Location Trends Report
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2021 Economic Incentives
U.S. Market Report
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2021 Call Center
Location Trends Report
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2021 Workplace - WFH ROI Analysis

2020 Tech City
Ranking Report
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2020 U.S. Call Center Saturation Report
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Q1 2020 Distribution
Center Report
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2020 Call
Center Trends
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2020 Minimum
Wage Report
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2019 Tech City
Ranking Report
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2019 U.S. Call Center
Saturation Report
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2019 Call
Center Trends
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2019 Distribution
Center Report
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2018 Call
Center Trends
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2017 Call
Center Trends
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2017 Minimum
Wage Trends Report
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2017 US Tech City
Ranking Report
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2016 Call
Center Trends
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2015 Minimum
Wage Trends Report
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2015 Call Center
Saturation Report
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2015 Organized Labor
Trends Report
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2014 Technology Workforce Location Trends Report
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