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Whitepapers

2025 Global Call Center Location Trend Report
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Key Steps to Optimizing Retail Site Selection Decisions

Real Estate Portfolio Management Playbook for Small to Mid-Sized Companies
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2024 Economic Incentives U.S. Market Report

2024 Global Call Center
Location Trend Report
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2024 Business Process Outsourcing Global
Pricing Guide
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2023 U.S. Call Center Saturation Report
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2023 Call Center
Location Trends Report
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Considering Mexico as a Solution to the Supply Chain Crisis
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2022 U.S. Minimum
Wage Report
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2022 Economic Incentives
U.S. Market Report
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2022 Call Center
Location Trends Report
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2021 Economic Incentives
U.S. Market Report
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2021 Call Center
Location Trends Report
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2021 Workplace - WFH ROI Analysis

2020 Tech City
Ranking Report
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2020 U.S. Call Center Saturation Report
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Q1 2020 Distribution
Center Report
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2020 Call
Center Trends
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2019 Tech City
Ranking Report
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2019 U.S. Call Center
Saturation Report
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