Site Selection Group researches call center and back office employment trends across the world. Our research evaluates labor market fluctuations by region, community size and industry type. During February 2018, global call center job creation created an estimated 10,996 jobs at 24 facilities by companies such as Atento, Omega Healthcare, Chewy.com and Intugo. There were several closures and downsizings last month that resulted in the layoff of 2,313 jobs at 12 facilities by companies such as the Verizon, Harte-Hanks, Kaiser Permanente and StarTek. Learn more about these recent expansions, please click on the below icon to view the entire Call Center Location Intelligence Report. For additional information about our absorption reports or call center location intelligence, please contact King White at kwhite@siteselectiongroup.com or (214) 271-0582.