In the News

2008

Callcenter Firms Add 15,503 Jobs in May (PDF)
InsideARM – June 5, 2008

U.S. Posed as Strongest Contact Center Location: Report (PDF)
TMC Net – June 4, 2008

Jacksonville gets 400 jobs, call center (PDF)
Cherokeean Herald – June 4, 2008

Amazon.com Signs 600,000-SF Industrial Lease (PDF)
GlobeSt.com – May 23, 2008

Regency Energy Partners moving to Bryan Tower (PDF)
Dallas Business Journal – May 23, 2008

New Business To Bring 350 Jobs To Upstate (PDF)
WYFF4 – May 13, 2008

Dallas firm to market empty CS facility (PDF)
TheEagle.com – April 10, 2008

U.S., Philippines Lead in Contact Center Voice Work (PDF)
InsideARM – February 15, 2008

Eugene Chosen To Chat (PDF)
The Register-Guard – January 7, 2008

2007

Offshoring: Risks and Benefits (PDF)
Customer Management Insight – October 9, 2007

Labor Guides The Site Selection Process (PDF)
Callcenter Magazine – May 30, 2007

Board nears agreement on new office building (PDF)
The Leaf-Chronicle – May 11, 2007

Mergers make for many moves in real estate biz (PDF)
Dallas Business Journal – April 20, 2007

Crow Team Jumps Ship
Dallas Business Journal – February 28, 2007

Trammell Crow's Call Center Division Forms New Company (PDF)
Callcenter Magazine – January 29, 2007

New CRE Advisory Firm Forms in Dallas
CoStar Group – January 17, 2007

Back-office project proposed (PDF)
The Leaf-Chronicle – January 15, 2007

Crow Execs Leave to Start Own Firm
The Dallas Morning News – January 12, 2007